[PDF] Upgrading ION Device Firmware Download

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70072-0109-12 05/2007

TECHNICAL NOTE

Upgrading PowerLogic® ION® Device Firmware EachIONmeterusesfirmwaretostoreoperatingsoftware.Youcanupgrademost IONdevicestoanewerversionofoperatingsoftwarebysimplyupgradingits firmware.

NOTE The ION6200 meter cannot be upgraded using software. Consult Schneider Electric if you wish to upgrade this device.

NOTE Ensure that the firmware version you are upgrading to is compatible with the meter you are planning to upgrade.

Therearetwowaystoupgradefirmware:usingIONSetupandusingtheDevice UpgradercomponentofIONEnterprise.

In This Document General Upgrading Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 UsingaLaptopComputertoUpgrade.................................... 2 UpgradingDevicesviaaModemGateConnection ......................... 2 MeterI/OModuleBehavior ............................................. 2 Upgrading Firmware Using ION Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Upgrading Firmware Using WinPM.Net . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 BeforeUsingtheDeviceUpgrader....................................... 6 Makesureyourdatalogsarecurrent ..................................... 6 ModifyingthetransmitdelayforEthernetdevices ......................... 7 UsingtheDeviceUpgrader ............................................. 8 Electrical equipment should be installed, operated, serviced, and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material. © 2006 Schneider Electric. All rights reserved. www.powerlogic.com

Additional Information Yourmeter’stechnicaldocumentation OnlineIONEnterpriseHelp OnlineIONSetupHelp

General Upgrading Considerations

Upgrading ION Device Firmware

General Upgrading Considerations Using a Laptop Computer to Upgrade Laptopcomputersgenerallyhavedifferentdefaultpowerpropertiesthandesktop computers.Incorrectpoweroptionscanadverselyaffectdeviceupgrading, becausetheconnectionbetweenthelaptopandthedevicemustbemaintainedin ordertocompletetheupgradesuccessfully.Ifthelaptop’sharddiskshutsdown orthelaptopenterssystemstandbymode,thisconnectionisbrokenandthe upgradeproceduremustberestarted. Ifyouareupgradingameterusingalaptopcomputer,followtheseguidelines: Plugthelaptopcomputerintoawalloutlet.Donotrunthelaptoponitsbattery. Configuretheharddiskssothattheydonotshutdownafteracertainperiodof time(i.e.setto“never”). Turnoffpowersuspension(e.g.systemstand‐by)andhibernateoptions. Disableoptionsthatpowerdownthelaptopwhenitisclosed.Thispreventsa shutdownifthelaptopisaccidentallyclosed. Disablethescreensaver;screensaverscanburdentheCPU.

Upgrading Devices via a ModemGate Connection ThemaximumacceptablebaudrateforupgradingviaModemGateis56.6kps. EnsurethatthebaudrateontheModemGatecommunicationsportandthebaud rateonthemetertobeupgradedaresettothisorlower.

Meter I/O Module Behavior ThestateofyourmeterʹsI/Omodulesmaychangeduringanupgrade.Theywill reverttoprevioussettingsoncetheupgradeiscomplete.

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Upgrading ION Device Firmware

Upgrading Firmware Using ION Setup

Upgrading Firmware Using ION Setup PerformingadeviceupgradeinIONSetupinvolves: upgradingthedevicefirmware,and upgradingthedevicetemplate. Youcanobtainyourdevice’slatestfirmwareandtemplatefromTechnical Support.Savethefilesinthe.../IONSetup/TEMPLATEfolderforeasyaccess. Upgrading the device firmware and template 1.

OpenIONSetupandselectthedeviceyouwanttoupgradefromtheleft‐hand pane.

OpentheSetupAssistantintheright‐handpane.

SelecttheTemplatescreenfromthelistofscreensintheleft‐handpaneofSetup Assistant.

SelecttheFirmwareUpgradetab,thenclicktheUpgradebutton.

Ifyouarepromptedforyourmeterpassword,typeitinthenclickOK.

NOTE If you want to retain customized meter template settings, other than those listed in the Template Paste Options dialogue box (see Step 7), click on the Save to PC tab and click Save. Save your template as a .DCF file. Choose this file in Step 6 instead of the file obtained from Technical Support.

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Upgrading Firmware Using ION Setup

Upgrading ION Device Firmware

Browsetothe.UPGfile(devicefirmware)thatyoudownloadedfromthe websiteandclickOpen.

WhenyouarepromptedforyourIONSetuppassword,typeitandclickOK. 6.

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Browsetothe.DCFfile(devicetemplate)thatyoudownloadedfromthewebsite (orsavedfromyourmeterinStep4)andclickOpen.

Upgrading ION Device Firmware

Upgrading Firmware Using ION Setup

ClearanyoptionsthatyoudonotwanttoretainthenclickOK.

Tracktheprogressoftheupgrade.

Afterthefirmwaredownloadiscomplete,IONSetupwillattempttoverifythe firmware.Iftheverificationfails,contactTechnicalSupport.

NOTE Some meters display a “Checking RMP Status” message. RMP stands for Rapid Meter Programming, which downloads the template to the meter in less than 5 minutes (for meters and firmware that support RMP).

Whenyougetamessagethattheupgradeiscomplete,clickExit.

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Upgrading Firmware Using ION Enterprise

Upgrading ION Device Firmware

Upgrading Firmware Using ION Enterprise IONEnterprisesoftwareincludesadeviceupgradeutilitynamedDevice Upgrader,whichyoucanusetoupgrademostIONdevicesandcertainmeter components(suchastheION7330Ethernetcard,ION7700Xpresscard,orMGT)in yoursystem.WiththeDeviceUpgradeutility,youcanupgradethefirmwareona singleIONdeviceorupgrademultipleIONdevicesofthesametypeinasingle session.YouaccesstheDeviceUpgraderutilityfromtheManagementConsole.

NOTE A Supervisor password authority (level 5) is required to upgrade ION devices.

Thefollowinginstructionsdetailhowtoupgradeoneormoredevicesofthesame type.Ifyouneedtoupgradedevicesthataredifferenttypes,youmustperformthe followinginstructionsforeachdevice.Forexample,ifyouneedtoupgradean ION7330meterandanION7330Ethernetcard,thenyouhavetoperformthe followinginstructionsonceforthemeter,andthenagainfortheEthernetcard(or viceversa). SomeIONdevicesrequirethatyouupgradethecomponentsinacertainorder.For example,whenupgradingtheION7700,youmustupgradetheXpressCard firmwarefirst,thentheION7700meterfirmware,thenfinallytheMGTfirmware. Consultyourproduct’sdocumentationformoreinformation.

Before Using the Device Upgrader Pleasereadthissectionbeforeyoubeginyourupgrade.Therecommendations presentedherecanhelpwithyourdeviceupgradingprocedure.

Make sure your data logs are current Datastoredinthemeterʹsmemoryislostduringthefirmwareupgrade.This includeswaveforms,Min/Maxvalues,andinformationstoredinDataRecorder andIntegratormodules.Ensureyourdatalogsareuptodate(i.e.theIONLog InserterServiceiscaughtup)beforeyoucommenceupgrading. Ensuring the data logs are current

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LaunchVistaandopentheuserdiagramofthedeviceyouplantoupgrade.

ClicktheDataLogViewerforvoltageorotherparametersthatupdatequickly (e.g.everyfifteenminutes).

Lookatthetimestampcolumn.

Upgrading ION Device Firmware

Before Using the Device Upgrader

Ifthetimestampiscurrent—ifthedateiscorrectandthecurrenttimeiswithin thetimestampinterval—thentheIONLogInserterServiceiscaughtup. Notethatthetimestampintervalisthedurationbetweentimestamps.Inthis example,thetimestampintervalis15minutes.

Modifying the transmit delay for Ethernet devices ForEthernet‐enabledION8800,ION8600orION7550/ION7650meters,youcanset theTransmitDelayparameterto0forfasterfirmwareupgrades.Notethatyou shouldalsosettheUseAck/NacksparametertoNowhenyoumodifythetransmit delayforthesedevices. UpgradingfirmwareforION7300seriesmetersrequiresaminimumtransmit delayof50ms;however,itisrecommendedthatthedefault150mstransmitdelay beused.Checkthissettingbeforeyouattempttoupgradeyourdevice.Failureto haveaminimumof50mstransmitdelayforION7300seriesdevicesmayresultin upgradefailure. Configuring device transmit delay 1.

StarttheManagementConsole.ClicktheDevicesiconintheleft‐handpane.

Right‐clickthedeviceyouwanttoupgradeinthelistofdevicesandselect Properties.

Right‐clickinthedialogboxandselectAdvancedProperties.

This must be set to a minimum of 50 ms for ION7300 series meters (150 ms is the default).

SetTransmitDelaytoatleast50ms(150msisrecommended)forION7300series meters,orsetTransmitDelayto0forION7550,ION7650,ION8600andION8800 meters(setUseAck/NackstoNoforthislattergroupofdevicestoo.)

ClickOK.

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Using the Device Upgrader

Upgrading ION Device Firmware

NOTE When upgrading the firmware for devices in serial and modem sites, it is recommended that you keep the transmit delay at the site’s default (i.e. 150 ms for both serial and modem sites).

Using the Device Upgrader 1.

StartManagementConsoleandselectTools>System>DeviceUpgrader.

TypeyourIONEnterpriseusernameandpassword,andclickOK. Aninformationwindowdisplays,containingtipsandwarningsaboutthe upgradeoperation.ClickOK.

TheDeviceUpgradewindowdisplays.

Choose the type of device that you want to upgrade. (In this case, it is an ION7650.)

This area lists all available devices of the specified type. Highlight the device(s) to upgrade.

Click this button to browse your system for the upgrade file.

Save/Restore framework is enabled by default, so custom frameworks are not lost during upgrade.

When upgrading multiple devices, specify whether the utility should halt if a certain number of device upgrades fail.

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SelecttheIONdeviceyouwanttoupgradefromListDevicesofType.The DeviceUpgradelistsallthedevicesoftheselectedtypeintheSelectDevicesto Upgradebox.

Upgrading ION Device Firmware

Using the Device Upgrader

In this example, an ION7300 Ethernet card is the device selected for upgrade.

Selectthedevice(s)youwanttoupgradefromSelectDevicestoUpgrade.To selectmultipledevices,holddownCtrlwhileclickingeachdevice. TheSave/RestoreFrameworkcheckboxisselectedbydefault.Thiskeepsa copyofyourcurrentframeworktemplateduringtheupgrade.

CAUTION If you uncheck the Save/Restore Framework check box, the current framework template for each selected device is deleted when the firmware upgrade is complete, leaving no framework configuration in the upgraded devices. Any custom frameworks you have on the device are also deleted. If you intend to replace the meter’s framework configuration with a new template, it is recommended that you upgrade via ION Setup. See “Upgrading Firmware Using ION Setup” on page 3 for information.

Select the ION7300 meter that contains the ION7300 Ethernet card that will be upgraded.

Ifyouareupgradingmultipledevices,specifyintheFailureHandlingareahow theDeviceUpgraderrespondstoanunsuccessfulupgrade: SelectHaltAftertospecifythenumberoffaileddeviceupgradesthatcan occurbeforeDeviceUpgraderstops.Bydefault,theutilityissettostopafter thefirstfailedupgrade. SelectIgnoreAlltoattempttoupgradealloftheselecteddevicesregardless ofanyfailures.

IntheSelectRevisionsection,clickSelectFile.Navigatetotheupgrade(.upg) filethatyouwanttouseandclickOpen. ThisfilewillbedownloadedtoallthedevicesthatarehighlightedintheSelect DevicestoUpgradelist.

ClickUpgradetoupgradetheselecteddevice(s). TheUpgradeStatusboxshowseachstageintheupgradeprocess,andthe PercentCompletedbarindicatestheprogressofeachupgrade.Eachcompleted upgradeisnotedintheUpgradeStatusbox. Enterthemeterpassword(s)whenpromptedtodoso.

NOTE If connection to the device is lost, or if power to the device is interrupted during an upgrade, restart the Device Upgrade utility procedure.

DownloadandinstalltheIONsoftwareupdatesforyournewfirmwarefromthe website.

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