Stanford University has an immediate opening for a full-time Financial Analyst within Student Financial Services, a unit in . The Financial Analyst will manage, perform, and report on collection activities, internal controls, and system processes, analyze and resolve varied complex issues and account reconciliations, and communicate solutions to students and campus partners. The Financial Analyst will also contribute to online communications and training regarding policies and systems. The best person for the job will have strong analytical skills, financial and accounting aptitude, great communication skills, and a focus on the student experience.
This is a new one-year, fixed term, full time position in Student Financial Services and reports to the University Bursar.This is a hybrid position which requires 2 days of on-site work per week (Tuesdays and Thursdays) on the Redwood City Campus.
Student Financials is an energetic office that manages and collects all student tuition and loan receivables for the university. We also partner with the Controller, Treasurer, and student service departments to ensure student financial records are accurate, accessible, and understandable for all and that we offer the easiest and best payment options for students and their families.
Inclusion and diversity are integral to Stanford’s commitment to excellence. We are interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students and staff from diverse backgrounds, or incorporating diverse perspectives in their work.
The Office of Student & Academic Services (SAS) is an office within the division of Student Affairs which centers its work on supporting every student, faculty member, and academic and student affairs staff member on campus. We seek candidates who can support the departmental mission and values, and support Our Most Important Work.
In this role you will:
- Perform and design ad hoc analyses of large complex data sets: reconcile complex accounts.
o Capture, track, and report collection activities for student receivables and third party contracts
o Analyze accounts receivable and third party receivable agings and report findings and trends to management
o Run and analyze financial reports, often from multiple systems; prepare management information reports
o Ensure accuracy of reports shared with internal and external partners - Identify and resolve complex issues which may span multiple areas.
o Reconcile, and resolve problems relative to complicated accounts
o Monitor system activity and report exceptions to management
o Serve as a resource to local units and other departments to resolve student account and third party account issues.
o Update and maintain content on various student-facing websites
o Collaborate with the User Experience Design Services team to update and maintain Student Financial Services training for student services officers across campus. - Conduct analysis and resolution, and recognize exceptions. Participate in developing solutions that may require policy changes or the development of new processes; maintain broader organizational perspective in decision making.
- Execute internal control programs established by management, research new regulations, and recommend and implement approved changes. May manage compliance program for area of responsibility, and create complex compliance reports.
o Ensure compliance with internal policies as well as all regulations including the Fair Debt Collections Practices Act.
o Manage and document standard and customized procedures
o Audit collection processes, internal and those of vendors - Develop reports and presentations of complex financial data and metrics for management and third parties.
- Participate as a member of a project team; support new initiatives. Make decisions determining approach to managing and completing processes.
- Contribute to unit and organization strategy; assist in the development of change management plans and materials as needed.
- Develop and maintain desktop procedures and process documentation for area of responsibility.
- Define requirements, develop and implement complex test cases, perform system testing and analyze results.
- Participate in critical analysis of existing systems and processes, and identify opportunities for process improvement.
- Provide consulting advice to client group(s); serve as a resource on matters that require specific technical, financial, or subject matter expertise; support negotiations with external partners.
- May supervise, train, coach, and review the work of other staff, as needed. Contribute primarily through applying individual expertise.
- Other duties as assigned
To be successful in this role, you will bring:
Education and Experience:
- Bachelor’s degree and four years of relevant experience or combination of education and relevant experience.
Knowledge, Skills and Abilities:
- Advanced proficiency in business applications, such as Microsoft Office suite, especially Excel.
- Demonstrated knowledge of financial systems; internet and computer literacy.
- Knowledge of Generally Accepted Accounting Principles (GAAP).
- Knowledge of accounting and financial data analysis.
- Strong communication skills, including ability to prepare materials for and clearly and effectively communicate information to internal and external audiences and client groups.
- Demonstrated project management skills and ability to contribute to or lead part of a multi-functional team.
In addition, our preferred qualifications include:
- 4+ years of experience ideally with a focus on financial or higher education operations with system integrations.
- Experience in ERP software (PeopleSoft, Oracle Financials, Flywire, etc.) is highly desired.
- Experience with regulations pertaining to collections and higher education is highly desired.
Physical Requirements:
- Constantly sitting.
- Frequently perform desk-based computer tasks, use telephone, writing by hand, sort/file paperwork.
- Occasionally stand/walk, lift/carry objects weighing 11-20 pounds
- Rarely reach/work above shoulder.
Working Conditions
- This is a hybrid position requiring at least two days of onsite work per week and more as needed to meet student and departmental needs.
- This is a 12-month fixed term position with the possibility of extension, or conversion to a continuing role.
Work Standards
- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.
The expected pay range for this position is $79,000 -$118,000 per annum.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
We invite you to apply by clicking on the “Apply for Job” button. To be considered, please submit your résumé and a one-page cover letter along with your online application.
About Stanford
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursem*nt, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits
- Discovery and fun. Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
